Questions before your stay
Everything guests usually ask about Book Tahoe: arrival, the house, winter driving, the lake, and the local rules that keep Incline Village a good neighbor.
Booking & Guests
How many people can stay?
Up to 10 guests, including children. This is the maximum on our Washoe County short-term rental permit, so we can’t make exceptions.
What's the sleeping setup?
The house has 4 bedrooms across two floors: BEDROOM 1 – BED SIZE, BEDROOM 2 – BED SIZE, BEDROOM 3 – BED SIZE, BEDROOM 4 – BED SIZE.
Two bedrooms and a full bath are on the lower floor. The primary bedroom, a second bedroom, the kitchen, dining and living room are on the upper floor, which opens onto the deck.
Is the house good for kids and babies?
Yes, families are welcome. We provide CRIB / HIGH CHAIR / BABY GATE. The house has stairs between floors and a hot tub on the deck, so little ones need an adult close by. Children may only use the spa with an adult present.
Are pets allowed?
PET POLICY – e.g. “Up to 2 dogs, $X pet fee” or “Sorry, no pets. Service animals are always welcome.”
If you bring a dog, please don’t leave it outside alone. Bears and coyotes live in the neighborhood.
Can we have a party, wedding or event?
No. Events, parties and gatherings with outside guests aren’t allowed at the house, and only registered guests may be on the property.
What's the cancellation policy?
CANCELLATION POLICY SUMMARY. For winter trips we recommend travel insurance, since storms can close the roads into Tahoe.
Is it a good place to work remotely?
Yes. The Wi-Fi runs at about SPEED Mbps, enough for video calls. Mountain storms occasionally cause short outages, so a phone hotspot is a good backup.
Arrival & Parking
What time is check-in and checkout?
Check-in is at CHECK-IN TIME and checkout is at CHECKOUT TIME. Ask us a few days ahead about early check-in or late checkout; we’ll say yes whenever the cleaning schedule allows.
How do we get in?
The front door has a SMART LOCK / KEYPAD. We send your personal code WHEN before arrival, and it works from check-in time on your arrival day.
Where do we park?
There are 3 paved parking spaces in the driveway, so please bring no more than 3 vehicles. Street parking isn’t allowed, and in winter cars on the road can be ticketed or towed for snow plowing. County rule
There’s no room for RVs, trailers or boats.
How far is the airport?
Reno-Tahoe International Airport is about 45 minutes to an hour away over the Mt. Rose Highway (Hwy 431), longer in snow. We recommend renting a car. Rideshare service around the lake is limited, especially at night.
Is there a grocery store nearby?
Yes. Raley’s in Incline Village is about MINUTES minutes from the house and has everything you’ll need. We recommend stocking up on arrival day.
The House
What's provided?
- Bed linens and bath towels for every guest
- Toilet paper, paper towels, dish soap and dishwasher pods
- Shampoo, conditioner and body wash
- Starter coffee AND TEA
- A fully equipped kitchen: pots, pans, dishes and basic cooking supplies
- WASHER / DRYER, BEACH TOWELS, OTHER EXTRAS
Is there a fireplace?
FIREPLACE TYPE AND HOW TO USE IT
Is there airconditioning?
AC: YES / NO. Like many homes at Tahoe’s elevation, summer nights cool down quickly, and opening the windows in the evening usually keeps the house comfortable.
Is there a BBQ?
BBQ TYPE AND LOCATION. Please check current fire restrictions before any outdoor flame, and never leave the grill unattended.
Can we use the garage?
GARAGE: GUEST USE / OWNER STORAGE
Hot Tub
Where is the hot tub, and is it private?
The hot tub is on the rear deck, for registered guests only. It’s heated and ready when you arrive.
Any hot tub rules?
- Put the lockable cover back on after every use.
- No glass in or around the spa.
- Children may use the spa only with an adult present.
- Keep it quiet after 10 pm. Sound carries far in the mountains.
What if the water feels cold?
The tub loses heat quickly if the cover is left off on a cold night. If the water is still cool after a few hours with the cover on, or the panel shows an error, contact your local host and we’ll send our spa technician.
Winter & Driving
Do we need 4WD or snow chains?
From November to April, we strongly recommend a 4WD or AWD vehicle with snow tires, and carrying chains in any car. Chain controls are common on Mt. Rose Highway and around the lake during storms.
Check road conditions before you drive at nvroads.com or by calling 511.
Is the driveway plowed?
PLOW SERVICE DETAILS – who plows and when. Please keep cars in the three driveway spaces and off the street so plows can clear the road.
How far are the ski resorts?
Diamond Peak is in Incline Village, about MINUTES minutes away. Mt. Rose is about 25 minutes up Hwy 431, and Northstar is about 30 to 40 minutes. Allow extra time on storm days.
What if we're snowed in on checkout day?
Your safety comes first, so please don’t drive on closed roads. Message us as soon as you can and we’ll check whether the house is free for another night.
Lake & Outdoors
Can we use the Incline Village beaches?
Incline Beach, Ski Beach and Burnt Cedar Beach are private beaches run by IVGID for residents and their registered guests. BEACH ACCESS FOR THIS HOME – e.g. “A recreation punch card for your stay is in the house” or “Beach access isn’t included with this rental”
Public options nearby include Sand Harbor, about 15 minutes south (arrive early in summer), and Kings Beach, about 10 minutes west.
Can we have a campfire or use a fire pit?
No. Wood-burning fire pits and campfires are prohibited in the Tahoe area because of wildfire risk.
Where should we hike or bike?
Local favorites include the Tahoe East Shore Trail to Sand Harbor and the Flume Trail. More of our picks are in the house binder.
Is the lake warm enough to swim?
Lake Tahoe stays cold year-round, even in August. Most people wade in on hot summer afternoons. Watch children closely; the water gets deep fast and cold water tires swimmers quickly.
Bears & Trash
Are there bears?
Yes, black bears are common in Incline Village. They’re usually shy, but they are very good at finding food.
- Lock your car and never leave food or coolers inside it.
- Close doors and windows when you leave the house.
- Never feed a bear or leave food out to photograph one.
- If you see a bear, stay inside or give it plenty of space. Call 911 only if someone is in immediate danger.
Where does the trash go?
All trash goes in the BEAR BOX / WILDLIFE-RESISTANT CART, never on the deck, porch or in your car. Pickup is on DAY.
House Rules
These come from our Washoe County short-term rental permit. Breaking them can lead to fines for the property.
The short version
- Maximum 10 overnight guests.
- No parties, events or outside visitors.
- Quiet hours 10 pm – 7 am daily, indoors and out.
- Park only in the 3 driveway spaces. No street parking.
- No wood-burning fires outdoors.
- All trash in the bear-resistant container.
- Smoking: SMOKING POLICY
Safety & Emergencies
Who do we contact during our stay?
A local host is available 24/7 by call or text. You’ll get the number with your booking confirmation, and it’s posted in the guest binder in the kitchen. For any emergency, call 911 first.
Where is the nearest hospital?
Incline Village Community Hospital, 880 Alder Avenue, has a 24-hour emergency room.
What happens if there's a wildfire?
Follow instructions from local officials and leave early if you feel unsafe. Sign up for local emergency alerts at TahoeAlerts.com.
Incline Village’s evacuation routes are Hwy 431 (Mt. Rose Highway) and SR 28 toward Kings Beach or South Lake Tahoe. The primary shelter is Incline Village High School. The evacuation map and emergency guides, in English and Spanish, are in the house binder.
What safety equipment is in the house?
Smoke and carbon monoxide alarms, and a fire extinguisher on every floor. Their locations and the emergency exits are marked on the floor plans in the house binder.
Checkout
What do we need to do before we leave?
- Load and start the dishwasher.
- Put all trash in the bear-resistant container.
- Close and lock the hot tub cover.
- Turn off the fireplace and lights, and set the thermostat to TEMPERATURE.
- Lock all doors and windows.
No need to strip beds or do laundry.
I left something behind. Can you send it?
Yes. Message us with what it is and where you left it. If our cleaner finds it, we’ll mail it to you for the cost of shipping.